In light of the ongoing coronavirus pandemic, the UAE’s Ministry of Community Development (MOCD) has switched to using digital channels for government services. The department said it is relying on the use of digital identity by citizens, blockchain systems, and chat systems to complete requests.
The department’s responsibilities include establishing social welfare institutions for the disabled and issuing marriage licenses.
The MOCD said it has stopped receiving paper documents altogether through its customer happiness centers (UAE’s version of customer service center) and is accepting approved digital documents instead.
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