Today at IBM Think 2019 event, IBM and South Korean auto company Hyundai are
announcing that they’re working together on blockchain technology and AI. The blockchain application is for a supply chain finance project for Hyundai Commercial which provides leasing and financial services for commercial vehicles.
IBM will use Hyperledger Fabric to develop a new supply chain finance ecosystem incorporating dealers, distributors and manufacturers. The aim is to automate manual processes, thereby saving money and reducing lead times. A blockchain will enable all participants to share the same view of transactions securely.
Additionally, Hyundai Card has released a chatbot called “Hyundai Card Buddy” for customer service that uses IBM Watson’s AI. The bot interprets and responds to customer queries using natural language processing and machine learning technology.
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